Thông tư 11/2014/TT-BNV quy định chức danh, mã số ngạch và tiêu chuẩn nghiệp vụ chuyên môn các ngạch công chức chuyên ngành hành chính do Bộ trưởng Bộ Nội vụ ban hành

CIRCULAR

PRESCRIBING TITLES, CODES OF LEVELS AND PROFESSIONAL STANDARDS FOR LEVELS OF CIVIL SERVANTS SPECIALIZED IN ADMINISTRATIVE MANAGEMENT

Pursuant to the Law on Cadres and Public Officials dated November 13, 2008;

Pursuant to the Government’s Decree No. 24/2010/ND-CP dated March 15, 2010 on recruitment, placement and management of civil servants;

Pursuant to the Government's Decree No. 58/2014/ND-CP dated June 16, 2014, defining the functions, tasks, powers and organizational structure of the Ministry of Home Affairs;

Upon the request of the Director of the Department of Civil Servant – Public Employee Management;

The Minister of Home Affairs promulgates the Circular prescribing titles, codes of levels, authority, responsibilities and professional standards for levels of civil servants specialized in administrative management as stated hereunder.

Chapter I

GENERAL PROVISIONS

Article 1. Scope

This Circular prescribes titles, codes of levels, authority, responsibilities and professional standards for levels of civil servants specialized in administrative management.

Article 2. Subjects of application  

This Circular applies to officials and civil servants specialized in administrative management that work within agencies and organizations of the Communist Party of Vietnam and the State and socio-political organizations at the central, provincial and district level, and public service delivery units (hereinafter referred to as administrative agencies and entities).

Article 3. Titles and codes of levels of administrative civil servants, including:

Article 4. General standards of professional conduct

a) Show great political courage and determination towards Marxism-Leninism, Ho Chi Minh's ideology, firmly grasp the guidelines and policies of the Communist Party; prove loyalty to the Fatherland and the Constitution of the Socialist Republic of Vietnam; protect the interests of the Fatherland and the people;

b) Fully perform the obligations of civil servants in accordance with law; duly perform duties assigned by seniors; obey law, maintain administrative rules, discipline and order; set good examples of compliance with workplace conduct rules and regulations;

c) Demonstrate dedication, high sense of responsibility, integrity, honesty, objectivity, impartiality and exemplary character while on duty; show politeness, good manners, respect and obey professional etiquette while communicating and dealing with the public;

d) Lead a healthy, modest and social life; hold ethical values such as diligence, thrift, integrity, righteousness and impartiality; avoid abusing official position to seek personal interests; prevent bureaucracy, corruption, extravagance and misconduct;

dd) Have awareness of continuous learning and training to improve professional conduct, qualification and competency.

Chapter II

PROFESSIONAL AUTHORITY, RESPONSIBILITIES AND STANDARDS OF LEVELS OF ADMINISTRATIVE CIVIL SERVANTS 

Article 5. Level of senior specialist

1. Responsibilities

Persons reaching the level of senior specialist are administrative civil servants subject to ultimate professional qualification and competency requirements concerning one or several areas of activity in administrative agencies and entities at the provincial or higher level; are responsible for advising on, constructing or planning macro policies and strategies applicable to the relevant sectors, industries or localities; direct and take charge of implementing regulations and policies.

2. Duties

a) Lead activities of formulating and perfecting regulatory systems or legal normative documents, socio-economic guidelines and policies, projects, programs and projects of strategic political, economic, security, defense, cultural and society significance of Ministries and central authorities on a nationwide scale, or general socio-economic proposals, programs and projects of provinces and centrally-affiliated cities;

b) Direct and conduct activities of providing instructions about and examining the implementation of professional management regulatory systems and proposing measures and solutions for effective implementation. In special cases, directly perform official and other duties assigned by seniors;

c) Take charge of reviewing, evaluating and proposing plans to amend, supplement and enhance the effectiveness and efficiency of management activities;

d) Lead activities of conducting study on scientific research proposals and projects at the ministerial and provincial level in order to renew and perfect management mechanisms, improve the effectiveness and efficiency of the operation of agencies and organizations, and support the implementation of the Communist Party's guidelines and policies and the State's laws;

dd) Lead activities of compiling and constructing professional guidance documents of sectors and industries; organize specialized training, mentoring and coaching courses or courses on dissemination of knowledge and experience regarding sectors and industries.

3. Professional competence and qualification standards

a) Fully grasp and understand guidelines and policies of the Communist Party and laws of the State; development orientations, strategies and policies of sectors and industries falling within their remit;

b) Master and understand knowledge of state administrative management, state management of industries and sectors and laws on official duties and civil servants;

c) Grasp the development status and trends of domestic and worldwide industries or sectors falling within their remit; conduct researches aimed at supporting information management and handling activities;

d) Have the ability to propose and advise on planning policies, preside over the formulation of bills, draft ordinances, schemes and programs associated with the professional expertise in sectors and industries falling within their remit to submit them to competent authorities to seek their approval decisions;

dd) Master and have a good command of skills in drafting, presenting, defending and directing the formulation and implementation of projects, proposals and programs related to state management activities;

e) Have the ability to analyze, synthesize, systematize and propose methods of improving or solving practical problems and challenges within their remit in relevant industries, sectors or localities;

g) Have the ability to organize and direct the application of scientific and technical advances to improve and enhance the quality and efficiency of their jobs in relevant industries, sectors or localities;

h) In order to be eligible for the test for promotion to the level of senior specialist, civil servants must be the persons who have led activities of formulating and soliciting competent authorities to adopt at least 02 (two) legal normative documents, or have led activities of studying and devising at least 02 (two) scientific research projects, proposals or programs at the ministerial or central level which are successfully tested, or have led activities of formulating at least 02 (two) specialized or general economic, cultural or social proposals, projects and programs at the provincial level which are successfully tested by competent authorities;

i) Gain professional experience in the field of administration, public affairs or in leadership and management activities. In order to be accepted as candidates for the test for promotion to the level of senior specialist, civil servants must have at least 5 years' (60 months’) experience in holding the principal specialist or equivalent position, including at least 2 years’ (24 months’) experience in holding the principal specialist position.

4. Training and mentoring qualification standards

a) Obtain undergraduate or higher degrees in majors relevant to their areas of activity;

b) Complete certificates in advanced political theory courses;

c) Receive certificates of completion of state management mentoring or coaching session intended for those holding the position of senior specialist;

c) Complete certificates of foreign language proficiency equivalent to level 4 according to the Framework  of Reference for Foreign Language Competency prescribed in the Circular No. 01/2014/TT-BGDDT dated January 24, 2014 of the Ministry of Education and Training, promulgating the 6-level Framework of Reference for foreign language proficiency in Vietnam;

dd) Possess graduate certificates in computer science at the level corresponding to the basic standards for information technology literacy skills as prescribed in the Circular No. 03/2014/TT-BTTTT dated March 11, 2014 of the Ministry of Information and Communications, regulating standards for information technology literacy skills.

Article 6. Level of specialist

1. Responsibilities

Persons reaching the level of principal specialist are administrative civil servants subject to high professional qualification and competency requirements concerning one or several areas of activity in administrative agencies and entities at the district or higher level; are responsible for performing one or several complicated in-house tasks; advising on, constructing or taking charge of the implementation of policies and regulations applicable to the relevant sectors, industries or localities.

2. Duties

a) Head or participate in activities of studying, formulating and implementing strategies, policies and regulations; building and perfecting regulatory systems and mechanisms that fall within his/her range of professional competency and proficiency on a nationwide, provincial and district scale;

b) Lead activities of studying and formulating professional management regulations and regulations applicable to sectors, industries or localities;

c) Direct and supervise the implementation of professional policies and regulations; propose measures to improve the effectiveness and efficiency of management of sectoral or industrial administrations or local authorities at the district or higher level;

d) Take charge of or engage in carrying out professional activities; compiling reports, keeping statistics on, custody of, retaining and managing depository documents and records, implementing professional processes and procedures; constructing, reviewing and perfecting regulatory mechanisms and policies;

dd) Conduct and lead studies into projects and proposals on professional management, reform of management tasks, requirements and improvement of effectiveness of management approaches;

e) Directly perform official and other duties assigned by seniors

3. Professional competence and qualification standards

a) Fully grasp the guidelines and policies of the Party and the laws of the State; political systems and organizational structures of state agencies, rules and regulations on official duties, civil servants, and professional knowledge and skills falling within their remit;

b) Take charge of formulating and perfecting regulatory systems; constructing legal normative documents providing implemental instructions; drawing up projects, proposals, plans and programs of action; making assessment of economic and social impacts on policies to be introduced;

c) Demonstrate proficiency in drafting administrative documents according to the correct forms, processes, procedures and authority; successfully present and defend ideas and recommendations; fulfill assigned managerial and supervisory tasks;

d) Take charge of providing instructions on implementation and implementing policies and regulations on state management within their remits or localities where they are working; implement and propose inspection and assessment measures;

dd) Take charge of cooperating in and directing the inspection and review of implementation of policies applicable to relevant sectors, industries or localities;

e) Grasp the development status and trends of domestic and worldwide industries or sectors falling within their remit; conduct researches aimed at supporting information management and handling activities;

g) In order to be eligible for the test for promotion to the level of principal specialist, civil servants must be the persons who have led activities of formulating, or studying and devising at least 01 (one) legal normative document, or at least 01 (one) scientific research project, proposal or program at the ministerial, central, provincial or district level, which is introduced, brought into effect, or successfully tested and accredited before being put to use, by competent authorities;

h) Gain professional experience in the field of administration, public service or in leadership and management activities. In order to be accepted as candidates for the test for promotion to the level of principal specialist, civil servants must have at least 5 years' (60 months’) experience in holding the specialist or equivalent position, including at least 3 years’ (36 months’) experience in holding the specialist position.

4. Training and mentoring qualification standards

a) Obtain undergraduate or higher degrees in majors relevant to their areas of activity;

b) Receive graduate certificates of state management mentoring or coaching session intended for those holding the position of principal specialist;

c) Complete certificates of foreign language proficiency equivalent to level 3 according to the Framework of Reference for Foreign Language Competency prescribed in the Circular No. 01/2014/TT-BGDDT dated January 24, 2014 of the Ministry of Education and Training, promulgating the 6-level Framework of Reference for foreign language proficiency in Vietnam, or certificates of ethnic language proficiency for job positions requiring the good command of ethnic language;

d) Possess graduate certificates in computer science at the level corresponding to the basic standards for information technology literacy skills as prescribed in the Circular No. 03/2014/TT-BTTTT dated March 11, 2014 of the Ministry of Information and Communications, regulating standards for information technology literacy skills.

Article 7. Level of specialist

1. Responsibilities

Persons reaching the level of specialist are administrative civil servants subject to basic professional qualification and competency requirements concerning one or several areas of activity in administrative agencies and entities at the district or higher level; are responsible for advising on, constructing or taking charge of the implementation of policies and regulations applicable to the relevant sectors, industries or localities.

2. Duties

a) Formulate specific plans, planning schemes and regulations to perform state management tasks falling within their remit; engage in the development of mechanisms and decisions specific to areas of management according to legislative regulations and actual situations;

b) Consider handling specific issues under their delegated authority or provide counsels to solicit competent authorities to do so; cooperate with their colleagues to carry out related jobs;

c) Direct, expedite, supervise and propose measures for implementation of regulatory regulations or decisions to ensure effectiveness;

d) Engage in inspecting, collecting information, keeping statistics, custody of, retaining or managing documents, records and data to ensure coherent, accurate and legitimate state management;

dd) Actively cooperate with relevant units and other civil servants in performing assigned tasks, implementing their assigned authority and responsibilities;

e) Sum up situations, conduct the analysis and assessment of work performance and send reports to seniors;

g) Consolidate public opinions and submissions regarding issues falling within their remit to take them into consideration before making their recommendations to seniors. Directly perform official and other duties assigned by seniors.

3. Professional competence and qualification standards

a) Fully grasp sectoral or industrial legislative regulations and policies and basic knowledge regarding their assigned areas of activity or specialization;

b) Show the thorough understanding of objectives and objects of management, regulatory principles and mechanisms within their remit; understand the basics of psychological science, management science; scientific management;

c) Clearly understand the process of drawing up specific plans and decisions and have a good command of their assigned areas of activities; possess skills in drafting documents and making presentations on their assigned researches and counsels;

d) Use methods of studying, reviewing, proposing and improving management activities; have the ability to work independently or in a team; have the ability to finish work on time and according to quality and efficiency requirements;

dd) Have a good command of the practical situation and socio-economic context of management tasks under their delegated authority; grasp the development trend of domestic industries and sectors;

e) In order to be eligible for the test for promotion to the level of specialist, civil servants must have at least 3 years’ (36 months’) experience in holding the technical expert or equivalent position. In case of holding the position of staff member at the time of application for admission to the test, civil servants must have at least 5 years’ (60 months’) experience in holding this position.

4. Training and mentoring qualification standards

a) Obtain undergraduate or higher degrees in majors relevant to their areas of activity;

b) Receive graduate certificates of state management mentoring or coaching session intended for those holding the position of specialist;

c) Complete certificates of foreign language proficiency equivalent to level 2 according to the Framework of Reference for Foreign Language Competency prescribed in the Circular No. 01/2014/TT-BGDDT dated January 24, 2014 of the Ministry of Education and Training, promulgating the 6-level Framework of Reference for foreign language proficiency in Vietnam, or certificates of ethnic language proficiency for job positions requiring the good command of ethnic language;

d) Possess graduate certificates in computer science at the level corresponding to the basic standards for information technology literacy skills as prescribed in the Circular No. 03/2014/TT-BTTTT dated March 11, 2014 of the Ministry of Information and Communications, regulating standards for information technology literacy skills.

Article 8. Level of technical expert

1. Responsibilities

Persons reaching the level of technical expert are administrative civil servants performing tasks subject to technical specialization requirements in administrative agencies and entities; are responsible for assisting in leadership, management or supporting senior civil servants and performing statistics, consolidation and reporting tasks assigned by seniors.

2. Duties

a) Participate in, support and help the implementation of official duties and tasks, including specific tasks such as developing and implementing professional plans and proposals on the basis of sectoral or local management regulations and regulatory systems;

b) Perform assigned tasks; analyze and evaluate the effectiveness and submit timely reports according to management requirements and objectives;

c) Detect and propose solutions to promptly correcting shortcomings arising in the process of performing official duties by officeholders in order to ensure serious, coherent and efficacious implementation of regulatory systems, policies and decisions;

d) Participate in the formulation and implementation of regulations on management of documents, records, statistics and archival of documents and data in a complete and accurate manner according to task requirements.

3. Professional competence and qualification standards

a) Grasp principles, rules, regulations, procedures and professional guidelines, managerial objectives of industries or sectors; policies of direct leadership;

b) Get the firm grasp of principles, order and procedures of administrative operations of the state apparatus;

c) Understand the operational nature and characteristics of managed objects and management operations;

d) Draft professional guidance documents and engage in implementation thereof in accordance with the direction of superiors;

dd) Know how to use office and other equipment;

e) In order to be qualified for the test for promotion to the technical expert level, civil servants must have at least 3 years’ (36 months’) experience in holding the staff member or equivalent position.

4. Training and mentoring qualification standards

a) Hold at least secondary school diplomas or associate degrees in the majors relevant to their work positions;

b) Receive graduate certificates of state management mentoring or coaching session intended for those holding the technical expert position;

c) Complete certificates of foreign language proficiency equivalent to level 1 according to the Framework  of Reference for Foreign Language Competency prescribed in the Circular No. 01/2014/TT-BGDDT dated January 24, 2014 of the Ministry of Education and Training, promulgating the 6-level Framework of Reference for foreign language proficiency in Vietnam;

d) Possess graduate certificates in computer science at the level corresponding to the basic standards for information technology literacy skills as prescribed in the Circular No. 03/2014/TT-BTTTT dated March 11, 2014 of the Ministry of Information and Communications, regulating standards for information technology literacy skills.

Article 9. Staff member level

1. Responsibilities

Persons reaching the level of staff member are administrative civil servants executing their assigned tasks within administrative agencies and entities; are responsible for assisting in operations of administrative agencies and entities at the district or higher level.

2. Duties

a) Take on specific assignments such as photocopying and duplicating documents; receive, register and transfer incoming and outgoing documents in accordance with regulations of administrative agencies and entities;

b) Check the document format and report any incorrect one to direct managers;

c) Strictly comply with confidentiality regulations for in-house document-related clerical work.

d) Perform other assistant tasks such as security guards, drivers, attendants, receptionists, technicians and other tasks assigned by superiors.

3. Professional competence and qualification standards

a) Grasp the organizational structure, function and duties of directly controlled or subordinate entities and agencies;

b) Understand simple clerical work and other tasks and duties as required by their job position; strictly comply with regulations on receipt and transfer when receiving and transferring documents and materials;

c) Fully grasp internal confidentiality regulations related to clerical work;

d) Manipulate printing and photocopying tools and techniques and office equipment.

4. Training and mentoring qualification standards

a) Graduate at least vocational secondary school diplomas in the majors relevant to their work position. Except drivers who need to obtain driving licenses issued by competent authorities;

b) Complete certificates of professional training session related to assigned work to meet requirements of work duties or positions.

Chapter III

IMPLEMENTATION PROVISIONS

Article 10. Implementation

Ministries, Ministry-level agencies, Governmental bodies, People’s Committees of provinces and centrally-affiliated cities and other entities, organizations concerned shall, based on regulations of this Circular, recruit, employ and manage administrative civil servants.

Article 11. Entry into force

1. This Circular shall enter into force as of December 1, 2014.

2. Annul the Decision No. 414/TCCP-VC dated May 29, 1993 of the Government’s Commission for Organization and Personnel (now the Ministry of Home Affairs) on the promulgation of professional standards for administrative ranks of civil servants.

3. Abolish the ranks and codes of the ranks in the Decision No. 78/2004/QD-BNV dated November 3, 2004 of the Ministry of Home Affairs on the promulgation of the list of civil servant ranks and the ranks of public employees, specifically as follows:

a) Typist technician (rank code 01.005);

b) Typing staff member (rank code 01.006);

c) Technical staff member (rank code 01.007);

d) Clerical staff member (rank code 01.008);

dd) Assisting staff member (rank code 01.009);

e) Public-duty driver (rank code 01.010);

g) Security staff member (rank code 01.011)/

Civil servants currently holding the positions mentioned in clause 3 of this Article are changed to the position of staff member (rank code 01.005) prescribed in Article 9 herein.

Article 12. Implementation responsibilities

1. Ministers, Heads of Ministry-level agencies, Heads of Governmental bodies, Presidents of People’s Committees of centrally-affiliated cities and provinces, and other organizations and individuals involved, shall be responsible for enforcing this Circular.

2. In the course of implementation hereof, if there is any difficulty that arises, it should be notified to the Ministry of Home Affairs to seek its instructions or further action./.

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